ZF DEALS Refund Policy

At ZF DEALS, we aim to ensure your satisfaction with every purchase. If you receive an incorrect, broken, or damaged item, we will work with you to resolve the issue promptly.

Conditions for Refund: A refund may be considered under the following circumstances:

1. The product is incorrect, broken, or damaged, and you file a valid claim.
2. The required product is out of stock and cannot be replaced.
3. You request a refund instead of an exchange.

Important Notes:

• The final decision to issue a refund or exchange will be made after reviewing your case.
• Video proof clearly showing the issue is mandatory when filing a claim. Verbal claims alone will not be accepted.
• Claims must be submitted within 48 hours of delivery; claims after this period will not be accepted.
• Refunds are not available for change-of-mind purchases. However, we will assist you as much as possible.

For assistance, please contact us at zeemalofficiall@gmail.com.